Care for Colleagues

Care for Colleagues

Support our physicians and staff

Program Purpose

The Care for Colleagues program provides support to our health care workers in all disciplines after an adverse advent. Situations can include traumatic clinical events, the death of a patient and any other event that is emotionally challenging. Peer supporters are trained to provide crisis intervention, team briefing and mentoring. Providing psychological first aid and continuing support will allow the health care worker to regain their sense of competence and skill, and continue to be productive member of the health care team. This program develops a compassionate team response of support of our colleagues.

Second Victims

The term “second victims” describes health care workers that may sustain complex psychological harm when they have been involved in errors that harm patients.  Often the resulting response to those errors punishes and isolates the health care worker, becoming unable to to successfully process the feelings of fear, sadness, guilt and shame. Care for Colleagues was developed to support these “second victims” and provide support and intervention.

Peer Support Role

The peer supporter role is to provide emotional support or “emotional first aid” to second victims. Peer supporters are trained to provide information about the recovery process and referral options. If you are interested in becoming a peer supporter or would like more information about the program, please email: EAPinfo@shands.ufl.edu

Contact information:

For peer support around the clock, contact the nursing coordinator:  352-494-5740

Interested in becoming a peer supporter or if you would like more information about the program:  eapinfo@shands.ufl.edu