Medical errors and unexpected outcomes occur in all organizations. The term “second victims” describes health care workers that may sustain complex psychological harm when they have been involved in errors that harm patients. Often the resulting response to those errors punishes and isolates the health care worker, becoming unable to to successfully process the feelings of fear, sadness, guilt and shame.
Care for Colleagues was developed to support these “second victims” and provide support and intervention.
To schedule an appointment: 352.265.5493